All Systems Operational

About This Site

We provide the current service availability for Click's cloud services.

North America - PR01 Operational
90 days ago
99.75 % uptime
Today
Schedule Operational
90 days ago
99.69 % uptime
Today
Integration Operational
90 days ago
99.87 % uptime
Today
Mobile Operational
90 days ago
99.69 % uptime
Today
North America - PR02 Operational
90 days ago
99.75 % uptime
Today
Schedule Operational
90 days ago
99.69 % uptime
Today
Integration Operational
90 days ago
99.87 % uptime
Today
Mobile Operational
90 days ago
99.69 % uptime
Today
North America - PR03 Operational
90 days ago
99.75 % uptime
Today
Schedule Operational
90 days ago
99.69 % uptime
Today
Integration Operational
90 days ago
99.87 % uptime
Today
Mobile Operational
90 days ago
99.69 % uptime
Today
North America - ST01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Canada - PR01 Operational
90 days ago
99.78 % uptime
Today
Schedule Operational
90 days ago
99.74 % uptime
Today
Integration Operational
90 days ago
99.87 % uptime
Today
Mobile Operational
90 days ago
99.74 % uptime
Today
Canada - ST01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Europe - PR01 Operational
90 days ago
99.73 % uptime
Today
Schedule Operational
90 days ago
99.63 % uptime
Today
Integration Operational
90 days ago
99.84 % uptime
Today
Mobile Operational
90 days ago
99.71 % uptime
Today
Europe - ST01 Operational
Schedule Operational
Integration Operational
Mobile Operational
United Kingdom - PR01 Operational
90 days ago
99.8 % uptime
Today
Schedule Operational
90 days ago
99.74 % uptime
Today
Integration Operational
90 days ago
99.87 % uptime
Today
Mobile Operational
90 days ago
99.79 % uptime
Today
United Kingdom - ST01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Australia - PR01 Operational
90 days ago
99.78 % uptime
Today
Schedule Operational
90 days ago
99.74 % uptime
Today
Integration Operational
90 days ago
99.87 % uptime
Today
Mobile Operational
90 days ago
99.74 % uptime
Today
Australia - ST01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Service Optimization V8 - North America Operational
Service Optimization V8 - EMEA Operational
Service Optimization V8 - AUS Operational
Click Customer Support Operational
ClickAccess - Customer Community Operational
Phone - Support Hotline Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
.
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Sandbox Environment listed below.


TARGET INSTANCES:
==============
EU Sandbox (SB)


TARGET SERVICES:
=============
All Product Services


AVAILABILITY:
==========
All services will be available during this maintenance window.


PLANNED DATE:
============
Sunday, January 31st, 2021


PLANNED START & END TIMES:
=======================
EU SB - 06:30 a.m. UTC to 08:00 a.m. UTC


How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:
* February 14, 2021 - Fuji MR07 - System Update to Production
* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

This release contains security fixes. Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.


Thank You,
Click Support
Posted on Jan 14, 14:18 UTC
FSE Fuji MR07 - Coming Release Jan 31, 07:00-08:00 UTC
Dear Customer,

Click would like to update you with regards to the upcoming Field Service Edge Fuji MR07 Release.

The Fuji MR07 release continues to focus on several improvements in product security and trust. Please visit our Planned Content for Next Release page* to find out more details of Fuji MR07: https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release

*ClickAccess Community Login Required.


What’s next?
===============

Please see the below target maintenance schedule for both Sandbox and Production environments planned to be performed on your Click Field Service Edge instance. These dates may change based on testing results and feedback during sandbox deployment.

Sandbox Deployment:
===============

All Regions - Sunday, January 31st, 2021

Production Deployment:
===============

EU and AU Regions - Sunday, February 14th, 2021
NA, CA and UK Regions - Sunday, February 21st, 2021

*Note*: The above dates are subject to change.

We will communicate with you 2 weeks prior to these maintenance activities with a POD specific post that contains up-to-date information along with their timelines.


Thank You,
Click Support
Posted on Dec 9, 18:11 UTC
.
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Sandbox Environment listed below.


TARGET INSTANCES:
==============
UK Sandbox (SB)


TARGET SERVICES:
=============
All Product Services


AVAILABILITY:
==========
All services will be available during this maintenance window.


PLANNED DATE:
============
Sunday, January 31st, 2021


PLANNED START & END TIMES:
=======================
UK SB - 07:30 a.m. UTC to 09:00 a.m. UTC


How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:
* February 21, 2021 - Fuji MR07 - System Update to Production
* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

This release contains security fixes. Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.


Thank You,
Click Support
Posted on Jan 14, 14:20 UTC
.
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Sandbox Environment listed below.


TARGET INSTANCES:
==============
CA Sandbox (SB)


TARGET SERVICES:
=============
All Product Services


AVAILABILITY:
==========
All services will be available during this maintenance window.


PLANNED DATE:
============
Sunday, January 31st, 2021


PLANNED START & END TIMES:
=======================
CA SB - 08:30 a.m. UTC to 10:00 a.m. UTC


How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:
* February 21, 2021 - Fuji MR07 - System Update to Production
* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

This release contains security fixes. Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.


Thank You,
Click Support
Posted on Jan 14, 14:16 UTC
.
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Sandbox Environment listed below.


TARGET INSTANCES:
==============
NA Sandbox (SB)


TARGET SERVICES:
=============
All Product Services


AVAILABILITY:
==========
All services will be available during this maintenance window.


PLANNED DATE:
============
Sunday, January 31st, 2021


PLANNED START & END TIMES:
=======================
NA SB - 09:30 a.m. UTC to 11:00 a.m. UTC


How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:

* February 21, 2021 - Fuji MR07 - System Update to Production
* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores

This release contains security fixes. Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.


Thank You,
Click Support
Posted on Jan 14, 14:12 UTC
.
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Sandbox Environment listed below.


TARGET INSTANCES:
==============
AU Sandbox (SB)


TARGET SERVICES:
=============
All Product Services


AVAILABILITY:
==========
All services will be available during this maintenance window.


PLANNED DATE:
============
Sunday, January 31st, 2021


PLANNED START & END TIMES:
=======================
AU SB - 10:30 a.m. UTC to 12:00 p.m. UTC


How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:
* February 14, 2021 - Fuji MR07 - System Update to Production
* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

This release contains security fixes. Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.


Thank You,
Click Support
Posted on Jan 14, 14:24 UTC
Past Incidents
Jan 24, 2021

No incidents reported today.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.