Click Status

All Systems Operational

About This Site

We provide the current service availability for Click's cloud services.

Uptime over the past 90 days. View historical uptime.

North America - PR01 Operational

90 days ago

99.84 % uptime

Today

Schedule Operational

90 days ago

99.82 % uptime

Today

Integration Operational

90 days ago

99.87 % uptime

Today

Mobile Operational

90 days ago

99.82 % uptime

Today

North America - PR02 Operational

90 days ago

99.84 % uptime

Today

Schedule Operational

90 days ago

99.82 % uptime

Today

Integration Operational

90 days ago

99.87 % uptime

Today

Mobile Operational

90 days ago

99.82 % uptime

Today

North America - PR03 Operational

90 days ago

99.84 % uptime

Today

Schedule Operational

90 days ago

99.82 % uptime

Today

Integration Operational

90 days ago

99.87 % uptime

Today

Mobile Operational

90 days ago

99.82 % uptime

Today

North America - ST01 Operational

Schedule Operational

Integration Operational

Mobile Operational

Canada - PR01 Operational

90 days ago

99.87 % uptime

Today

Schedule Operational

90 days ago

99.87 % uptime

Today

Integration Operational

90 days ago

99.87 % uptime

Today

Mobile Operational

90 days ago

99.87 % uptime

Today

Canada - ST01 Operational

Schedule Operational

Integration Operational

Mobile Operational

Europe - PR01 Operational

90 days ago

99.77 % uptime

Today

Schedule Operational

90 days ago

99.63 % uptime

Today

Integration Operational

90 days ago

99.84 % uptime

Today

Mobile Operational

90 days ago

99.84 % uptime

Today

Europe - ST01 Operational

Schedule Operational

Integration Operational

Mobile Operational

United Kingdom - PR01 Operational

90 days ago

99.85 % uptime

Today

Schedule Operational

90 days ago

99.83 % uptime

Today

Integration Operational

90 days ago

99.83 % uptime

Today

Mobile Operational

90 days ago

99.88 % uptime

Today

United Kingdom - ST01 Operational

Schedule Operational

Integration Operational

Mobile Operational

Australia - PR01 Operational

90 days ago

99.87 % uptime

Today

Schedule Operational

90 days ago

99.87 % uptime

Today

Integration Operational

90 days ago

99.87 % uptime

Today

Mobile Operational

90 days ago

99.87 % uptime

Today

Australia - ST01 Operational

Schedule Operational

Integration Operational

Mobile Operational

Service Optimization V8 - North America Operational

Service Optimization V8 - EMEA Operational

Service Optimization V8 - AUS Operational

Click Customer Support Operational

ClickAccess - Customer Community Operational

Phone - Support Hotline Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Click FSE ClickMobile Touch & Service Edge Mobile (Native) Releases Mar 3, 07:00 - Mar 5, 07:00 UTC

Update - Dear Customer,

Please note that the release date for the below app versions has been changed to March 3rd, 2021.

ClickMobile Touch - Version 20.4.8 for Android
ClickMobile Touch - Version 20.4.8 for Windows 10

Service Edge Mobile (Native) - Version 1.7.8.0 for Apple iOS (as part of Fuji MR07)
Service Edge Mobile (Native) - Version 1.7.1.5 for Android (as part of Fuji MR07)

Please note it may take up to 48 hours from the date listed above for the updated versions to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

Click Support
Feb 22, 16:01 UTC

Scheduled - MAINTENANCE INFORMATION:
======================

Announcing updates to ClickMobile Touch & Service Edge Mobile (Native) for Field Service Edge. The releases contain bugs and security fixes, see ‘what is fixed in this release?’ section for more details.

PLANNED DATE:
=============

We will post the following releases to the mobile application stores on March 3rd, 2021:

ClickMobile Touch - Version 20.4.8 for Android
ClickMobile Touch - Version 20.4.8 for Windows 10

Service Edge Mobile (Native) - Version 1.7.8.0 for Apple iOS (as part of Fuji MR07)
Service Edge Mobile (Native) - Version 1.7.1.5 for Android (as part of Fuji MR07)

Please note it may take up to 48 hours from the date listed above for the updated versions to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

What is Fixed in these Releases?
=====================

For ClickMobile Touch:
[Android] - Multi POD support for CDN
[Android] - SSO Logout bug fix
[Android] - Pop up UIO bug fix
[Win] - Multi POD support for CDN

For Service Edge Mobile (Native):
[Android / iOS] - Security fixes

Thank You,
Click Support
Feb 2, 18:18 UTC

Past Incidents

Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

FSE Fuji MR07 Update - Production env (NA03 region)

Completed - Dear Customer,

Please note that this activity has been canceled. We will communicate the new schedule shortly.

Click Support
Feb 24, 11:02 UTC

Update - The activity has been rescheduled to Sunday, February 28, 2021 with the updated Start and Finish time.

Thank You,
Click Support
Feb 18, 07:41 UTC

Update - The activity has been rescheduled to Sunday, February 28, 2021 with the updated Start and Finish time.

Thank You,
Click Support
Feb 18, 07:38 UTC

Scheduled - .
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Production Environment listed below.

TARGET INSTANCES:
==============
NA Production (NA03-PR)

TARGET SERVICES:
=============
All Product Services

AVAILABILITY:
==========
All services will be available during this maintenance window.

PLANNED DATE:
============
Sunday, February 28th, 2021

PLANNED START & END TIMES:
=======================
NA03-PR - 08:30 a.m. UTC to 10:00 a.m. UTC

How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:

* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

The releases contain security fixes. Please note it may take up to 48 hours from the date listed above (Feb 24) for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

Thank You,
Click Support
Feb 8, 12:05 UTC

FSE Fuji MR07 Update - Production env (NA02 region)

Completed - Dear Customer,

Please note that this activity has been canceled. We will communicate the new schedule shortly.

Click Support
Feb 24, 11:00 UTC

Update - The activity has been rescheduled to Sunday, February 28, 2021 with the updated Start and Finish time.

Thank You,
Click Support
Feb 18, 07:34 UTC

Scheduled - .
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Production Environment listed below.

TARGET INSTANCES:
==============
NA Production (NA02-PR)

TARGET SERVICES:
=============
All Product Services

AVAILABILITY:
==========
All services will be available during this maintenance window.

PLANNED DATE:
============
Sunday, February 28th, 2021

PLANNED START & END TIMES:
=======================
NA02-PR - 07:30 a.m. UTC to 09:00 a.m. UTC

How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:

* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

The releases contain security fixes. Please note it may take up to 48 hours from the date listed above (Feb 24) for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

Thank You,
Click Support
Feb 8, 12:02 UTC

FSE Fuji MR07 Update - Production env (NA01 region)

Completed - Dear Customer,

Please note that this activity has been canceled. We will communicate the new schedule shortly.

Click Support
Feb 24, 10:58 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 18, 07:30 UTC

Update - The activity has been rescheduled to Sunday, February 28, 2021 with the updated Start and Finish time.

Thank You,
Click Support
Feb 18, 07:28 UTC

Scheduled - .
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Production Environment listed below.

TARGET INSTANCES:
==============
NA Production (NA01-PR)

TARGET SERVICES:
=============
All Product Services

AVAILABILITY:
==========
All services will be available during this maintenance window.

PLANNED DATE:
============
Sunday, February 28th, 2021

PLANNED START & END TIMES:
=======================
NA01-PR - 06:30 a.m. UTC to 08:00 a.m. UTC

How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:

* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

The releases contain security fixes. Please note it may take up to 48 hours from the date listed above (Feb 24) for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

Thank You,
Click Support
Feb 8, 11:59 UTC

Feb 23, 2021

Emergency Maintenance Rollback to MR06 Production

Completed - The scheduled maintenance has been completed.
Feb 23, 13:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 11:31 UTC

Scheduled - Dear Customer,

We encountered latency issues with our Field Service Edge (FSE) services.
To resolve the issue, our engineering team has decided to rollback the MR07 production deployment back to MR06 for the below regions in their mentioned order.

1. EU - PR - 09:30 am to 10:30 am UTC
2. AU - PR - 10:30 am to 11:30 am UTC
3. CA - PR - 11:30 am to 12:30 pm UTC
4. UK - PR - 12:30 pm to 01:30 pm UTC

We apologize for the inconvenience caused to you.

Click Support.
Feb 23, 09:33 UTC

Feature Degradation - FSE

Resolved - Dear Customer,

The issue affecting Field Service Edge service has now been resolved.
The rollback completed successfully.

We are sorry for any inconvenience this may have caused. Thank you for your patience.

Click Support
Feb 23, 12:21 UTC

Identified - The rollback to Fuji MR06 is in progress. We will update you once the rollback completes successfully and the issue is resolved.

Click Support
Feb 23, 10:45 UTC

Update - We are continuing to investigate the issue and will share the update shortly.
Stay tuned!

Click Support
Feb 23, 08:18 UTC

Investigating - We are investigating potential availability issues with our Field Service Edge (FSE) services. Some users may experience slowness while accessing the ClickSchedule services. We are actively investigating and will communicate with you as soon as it gets resolved.

We apologize for any inconvenience.
Feb 23, 07:07 UTC

Feb 22, 2021

Feature Degradation - FSE EMEA

Resolved - We found potential availability issues with our Field Service Edge (FSE) services as some of the users experienced issues using ClickSchedule. We actively investigated and restored the service.

The issue is resolved now.

We apologize for any inconvenience.

Click Support.
Feb 22, 14:45 UTC

Feb 21, 2021

FSE Fuji MR07 Update - Production env (AU region)

Completed - The scheduled maintenance has been completed.
Feb 21, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 09:30 UTC

Scheduled - .
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Production Environment listed below.

TARGET INSTANCES:
==============
AU Production (AU-PR)

TARGET SERVICES:
=============
All Product Services

AVAILABILITY:
==========
All services will be available during this maintenance window.

PLANNED DATE:
============
Sunday, February 21st, 2021

PLANNED START & END TIMES:
=======================
AU-PR - 09:30 a.m. UTC to 11:00 a.m. UTC

How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:

* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

The releases contain security fixes. Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

Thank You,
Click Support
Feb 18, 07:12 UTC

FSE Fuji MR07 Update - Production env (EU region)

Completed - The scheduled maintenance has been completed.
Feb 21, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 08:31 UTC

Scheduled - .
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Production Environment listed below.

TARGET INSTANCES:
==============
EU Production (EU-PR)

TARGET SERVICES:
=============
All Product Services

AVAILABILITY:
==========
All services will be available during this maintenance window.

PLANNED DATE:
============
Sunday, February 21st, 2021

PLANNED START & END TIMES:
=======================
EU-PR - 08:30 a.m. UTC to 10:00 a.m. UTC

How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:

* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

The releases contain security fixes. Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

Thank You,
Click Support
Feb 18, 07:10 UTC

FSE Fuji MR07 Update - Production env (CA region)

Completed - The scheduled maintenance has been completed.
Feb 21, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 07:31 UTC

Scheduled - .
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Production Environment listed below.

TARGET INSTANCES:
==============
CA Production (CA-PR)

TARGET SERVICES:
=============
All Product Services

AVAILABILITY:
==========
All services will be available during this maintenance window.

PLANNED DATE:
============
Sunday, February 21st, 2021

PLANNED START & END TIMES:
=======================
CA-PR - 07:30 a.m. UTC to 09:00 a.m. UTC

How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:

* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

The releases contain security fixes. Please note it may take up to 48 hours from the date listed above (Feb 24) for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

Thank You,
Click Support
Feb 8, 12:11 UTC

FSE Fuji MR07 Update - Production env (UK region)

Completed - The scheduled maintenance has been completed.
Feb 21, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 06:30 UTC

Scheduled - .
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Production Environment listed below.

TARGET INSTANCES:
==============
UK Production (UK-PR)

TARGET SERVICES:
=============
All Product Services

AVAILABILITY:
==========
All services will be available during this maintenance window.

PLANNED DATE:
============
Sunday, February 21st, 2021

PLANNED START & END TIMES:
=======================
UK-PR - 06:30 a.m. UTC to 08:00 a.m. UTC

How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:

* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

The releases contain security fixes. Please note it may take up to 48 hours from the date listed above (Feb 24) for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

Thank You,
Click Support
Feb 8, 09:34 UTC

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

FSE Fuji MR07 Update - Production env (EU region) - Postponed

Completed - The scheduled maintenance has been completed.
Feb 15, 07:59 UTC

Scheduled - Dear Customer,

The scheduled maintenance activity is going to be postponed and was never completed.
We will communicate the 'new date' to you shortly.

We apologize for the inconvenience.

Click Support
Feb 15, 07:57 UTC

FSE Fuji MR07 Update - Production env (AU region) - Postponed

Completed - The scheduled maintenance has been completed.
Feb 15, 05:16 UTC

Scheduled - Dear Customer,

The scheduled maintenance activity was postponed and was never completed.
We will communicate the 'new date' to you later.

We apologize for the inconvenience.

Click Support
Feb 15, 05:11 UTC

Feb 14, 2021

FSE Fuji MR07 Update - Production env (AU region)

Completed - Dear Customer,

The scheduled maintenance activity was postponed and was never completed.
We will communicate the 'new date' to you later.

We apologize for the inconvenience.

Click Support
Feb 14, 09:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 07:30 UTC

Scheduled - .
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Production Environment listed below.

TARGET INSTANCES:
==============
AU Production (AU-PR)

TARGET SERVICES:
=============
All Product Services

AVAILABILITY:
==========
All services will be available during this maintenance window.

PLANNED DATE:
============
Sunday, February 14th, 2021

PLANNED START & END TIMES:
=======================
AU-PR - 07:30 a.m. UTC to 09:00 a.m. UTC

How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:

* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

This release contains security fixes. Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

Thank You,
Click Support
Feb 1, 13:53 UTC

FSE Fuji MR07 Update - Production env (EU region)

Completed - The scheduled maintenance has been completed.
Feb 14, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 06:30 UTC

Scheduled - .
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge Fuji MR07 Release to Production Environment listed below.

TARGET INSTANCES:
==============
EU Production (EU-PR)

TARGET SERVICES:
=============
All Product Services

AVAILABILITY:
==========
All services will be available during this maintenance window.

PLANNED DATE:
============
Sunday, February 14th, 2021

PLANNED START & END TIMES:
=======================
EU-PR - 06:30 a.m. UTC to 08:00 a.m. UTC

How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

What's next?
===========
Important dates to remember:

* February 21, 2021 - Fuji MR07 - Apple iOS Service Edge Mobile (Native) - Version 1.7.8.0 - Production Deployment
* February 21, 2021- Fuji MR07 - Android Service Edge Mobile (Native) - Version 1.7.1.5 - Production Deployment
* February 24, 2021- Release date for the aforementioned app versions to become available to the mobile application stores.

This release contains security fixes. Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

Thank You,
Click Support
Feb 1, 13:51 UTC

Feb 13, 2021

No incidents reported.

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