All Systems Operational
About This Site
We provide the current service availability for Click's cloud services.
Note: We have added an Analytics component under each FSE region. If you are not using Field Service Edge Analytics and do not wish to receive communications for this service you can click the 'subscribe to updates' button at the top to update your preferences.
Click here for a list of Incident History & Scheduled Maintenance: https://status.clicksoftware.com/history
North America - PR01
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
North America - PR02
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
North America - PR03
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
North America - ST01
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
Canada - PR01
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
Canada - ST01
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
Europe - PR01
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
Europe - ST01
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
United Kingdom - PR01
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
United Kingdom - ST01
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
Australia - PR01
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
Australia - ST01
Operational
Schedule
Operational
Integration
Operational
Mobile
Operational
Analytics
?
Operational
Service Optimization V8 - North America
Operational
Service Optimization V8 - EMEA
Operational
Service Optimization V8 - AUS
Operational
Click Customer Support
Operational
ClickAccess - Customer Community
Operational
Phone - Support Hotline
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
FSE Fuji MR12 Update - UK Production
May 29, 05:30-07:00 UTC
.
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge release Fuji MR12 to Production Environment listed below:
TARGET INSTANCES:
==============
UK Production (UK-PR)
TARGET SERVICES:
=============
All Product Services
AVAILABILITY:
==========
All services will be available during this maintenance window.
PLANNED DATE:
============
Sunday, May 29, 2022
PLANNED START & END TIMES:
=======================
UK-PR - 5:30 AM to 7:00 AM UTC
How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:
https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.
Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:
* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ
What is next?
===========
* June 12-13 - Fuji MR12 Feature Activation in Production - UK Region
Thank You,
Click Support
Posted on May 16, 18:53 UTC
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge release Fuji MR12 to Production Environment listed below:
TARGET INSTANCES:
==============
UK Production (UK-PR)
TARGET SERVICES:
=============
All Product Services
AVAILABILITY:
==========
All services will be available during this maintenance window.
PLANNED DATE:
============
Sunday, May 29, 2022
PLANNED START & END TIMES:
=======================
UK-PR - 5:30 AM to 7:00 AM UTC
How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:
https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.
Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:
* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ
What is next?
===========
* June 12-13 - Fuji MR12 Feature Activation in Production - UK Region
Thank You,
Click Support
Posted on May 16, 18:53 UTC
FSE Fuji MR12 Update - CA Production
May 29, 06:30-08:00 UTC
.
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge release Fuji MR12 to Production Environment listed below:
TARGET INSTANCES:
==============
CA Production (CA-PR)
TARGET SERVICES:
=============
All Product Services
AVAILABILITY:
==========
All services will be available during this maintenance window.
PLANNED DATE:
============
Sunday, May 29, 2022
PLANNED START & END TIMES:
=======================
CA-PR - 6:30 AM to 8:00 AM UTC
How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:
https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.
Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:
* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ
What is next?
===========
* June 12-13 - Fuji MR12 Feature Activation in Production - CA Region
Thank You,
Click Support
Posted on May 16, 18:51 UTC
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge release Fuji MR12 to Production Environment listed below:
TARGET INSTANCES:
==============
CA Production (CA-PR)
TARGET SERVICES:
=============
All Product Services
AVAILABILITY:
==========
All services will be available during this maintenance window.
PLANNED DATE:
============
Sunday, May 29, 2022
PLANNED START & END TIMES:
=======================
CA-PR - 6:30 AM to 8:00 AM UTC
How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:
https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.
Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:
* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ
What is next?
===========
* June 12-13 - Fuji MR12 Feature Activation in Production - CA Region
Thank You,
Click Support
Posted on May 16, 18:51 UTC
Click Field Service Edge ClickMobile Touch Release - iOS, Android & Windows
May 29, 07:00 - May 31, 07:00 UTC
Maintenance Information:
===================
Announcing an update to ClickMobile Touch for Field Service Edge on iOS, Android & Windows planned to be released on May 29, 2022. This release contains bug fixes, see ‘what is fixed in this release?’ section for more details.
Planned Date:
===========
We will post this release to the mobile application store on the following date:
iOS - Version 20.5.4 on Sunday, May 29, 2022
Android - Version 20.5.4 on Sunday, May 29, 2022
Windows - Version 20.5.12.0 on Sunday, May 29, 2022
Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.
Beta access of version 20.5.4 - To be made available on May 12, 2022 for iOS & Android only. For customers who would like to participate in early access Mobile Beta:
Use this link Beta test on iOS and follow the instructions:
https://testflight.apple.com/join/6VNg8JZl
Use this link Beta test on Android and follow the instructions:
https://play.google.com/apps/testing/com.clicksoftware.ClickMobileTouch
What is Fixed in this Release?
====================
[All] - Security and general bug fixes
Thank You,
Click Support
Posted on May 3, 16:18 UTC
===================
Announcing an update to ClickMobile Touch for Field Service Edge on iOS, Android & Windows planned to be released on May 29, 2022. This release contains bug fixes, see ‘what is fixed in this release?’ section for more details.
Planned Date:
===========
We will post this release to the mobile application store on the following date:
iOS - Version 20.5.4 on Sunday, May 29, 2022
Android - Version 20.5.4 on Sunday, May 29, 2022
Windows - Version 20.5.12.0 on Sunday, May 29, 2022
Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.
Beta access of version 20.5.4 - To be made available on May 12, 2022 for iOS & Android only. For customers who would like to participate in early access Mobile Beta:
Use this link Beta test on iOS and follow the instructions:
https://testflight.apple.com/join/6VNg8JZl
Use this link Beta test on Android and follow the instructions:
https://play.google.com/apps/testing/com.clicksoftware.ClickMobileTouch
What is Fixed in this Release?
====================
[All] - Security and general bug fixes
Thank You,
Click Support
Posted on May 3, 16:18 UTC
FSE Fuji MR12 Update - NA Production
May 29, 07:30-11:00 UTC
.
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge release Fuji MR12 to Production Environment listed below:
TARGET INSTANCES:
==============
NA Production (PR01, PR02, PR03)
TARGET SERVICES:
=============
All Product Services
AVAILABILITY:
==========
All services will be available during this maintenance window.
PLANNED DATE:
============
Sunday, May 29, 2022
PLANNED START & END TIMES:
=======================
NA01-PR - 7:30 AM to 9:00 AM UTC
NA02-PR - 8:30 AM to 10:00 AM UTC
NA03-PR - 9:30 AM to 11:00 AM UTC
How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:
https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.
Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:
* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ
What is next?
===========
* June 12-13 - Fuji MR12 Feature Activation in Production - NA Region
Thank You,
Click Support
Posted on May 16, 18:49 UTC
=======================
MAINTENANCE INFORMATION
=======================
Click Field Service Edge release Fuji MR12 to Production Environment listed below:
TARGET INSTANCES:
==============
NA Production (PR01, PR02, PR03)
TARGET SERVICES:
=============
All Product Services
AVAILABILITY:
==========
All services will be available during this maintenance window.
PLANNED DATE:
============
Sunday, May 29, 2022
PLANNED START & END TIMES:
=======================
NA01-PR - 7:30 AM to 9:00 AM UTC
NA02-PR - 8:30 AM to 10:00 AM UTC
NA03-PR - 9:30 AM to 11:00 AM UTC
How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:
https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement
*Note: ClickAccess Community Login Required.
Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:
* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ
What is next?
===========
* June 12-13 - Fuji MR12 Feature Activation in Production - NA Region
Thank You,
Click Support
Posted on May 16, 18:49 UTC