In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 2024 - 07:00 UTC
Scheduled - Dear Customer,

We are excited to announce an upcoming update to ClickMobile Touch for Field Service Edge on iOS, scheduled to release on October 29, 2024.

PLANNED DATE:
=============

September 26th - The ClickMobile Touch app version 20.5.13 will be available in the Apple Test Flight for Beta users.

October 29th - The ClickMobile Touch app will be available in the Apple App Store. It will replace the existing app (version 20.5.12) and shall be available for all users and environments on this date.

Please note it may take up to 48 hours from the date listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.

For customers who wish to install and test the Beta version, please use the following link to download this version:

https://testflight.apple.com/join/6VNg8JZl

What is Fixed in these Release?
=====================

We Fixed a bug in our logging system

Thank You,
Click Support

Oct 29, 2024 07:00 - Oct 31, 2024 07:00 UTC

About This Site

We provide the current service availability for Click's cloud services.

Note: We have added an Analytics component under each FSE region. If you are not using Field Service Edge Analytics and do not wish to receive communications for this service you can click the 'subscribe to updates' button at the top to update your preferences.

Click here for a list of Incident History & Scheduled Maintenance: https://status.clicksoftware.com/history

North America - PR01 ? Under Maintenance
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Under Maintenance
90 days ago
100.0 % uptime
Today
Analytics ? Operational
CEM Operational
90 days ago
100.0 % uptime
Today
North America - PR02 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
North America - PR03 Under Maintenance
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Under Maintenance
90 days ago
100.0 % uptime
Today
Analytics ? Operational
CEM Operational
90 days ago
100.0 % uptime
Today
North America - ST01 Under Maintenance
90 days ago
100.0 % uptime
Today
Schedule Operational
Integration Operational
Mobile Under Maintenance
Analytics ? Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
Canada - PR01 Under Maintenance
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Under Maintenance
90 days ago
100.0 % uptime
Today
Analytics ? Operational
CEM Operational
90 days ago
100.0 % uptime
Today
Canada - ST01 Under Maintenance
90 days ago
100.0 % uptime
Today
Schedule Operational
Integration Operational
Mobile Under Maintenance
Analytics ? Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
Europe - PR01 Under Maintenance
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Under Maintenance
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
CEM Operational
90 days ago
100.0 % uptime
Today
CEM Operational
90 days ago
100.0 % uptime
Today
Europe - ST01 Under Maintenance
90 days ago
100.0 % uptime
Today
Schedule Operational
Integration Operational
Mobile Under Maintenance
Analytics ? Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
CEM Operational
90 days ago
100.0 % uptime
Today
United Kingdom - PR01 Under Maintenance
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Under Maintenance
90 days ago
100.0 % uptime
Today
Analytics ? Operational
CEM Operational
90 days ago
100.0 % uptime
Today
United Kingdom - ST01 Under Maintenance
90 days ago
100.0 % uptime
Today
Schedule Operational
Integration Operational
Mobile Under Maintenance
Analytics ? Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
Australia - PR01 Under Maintenance
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Under Maintenance
90 days ago
100.0 % uptime
Today
Analytics ? Operational
CEM Operational
90 days ago
100.0 % uptime
Today
CEM Operational
90 days ago
100.0 % uptime
Today
Australia - ST01 Under Maintenance
90 days ago
100.0 % uptime
Today
Schedule Operational
Integration Operational
Mobile Under Maintenance
Analytics ? Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
Click Customer Support Operational
90 days ago
100.0 % uptime
Today
ClickAccess - Customer Community Operational
90 days ago
100.0 % uptime
Today
Phone - Support Hotline Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
CEM Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

Unresolved incident: Click Field Service Edge ClickMobile Touch Release 20.5.13 - iOS.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.