All Systems Operational

About This Site

We provide the current service availability for Click's cloud services.

Note: We have added an Analytics component under each FSE region. If you are not using Field Service Edge Analytics and do not wish to receive communications for this service you can click the 'subscribe to updates' button at the top to update your preferences.

Click here for a list of Incident History & Scheduled Maintenance: https://status.clicksoftware.com/history

Uptime over the past 90 days. View historical uptime.
North America - PR01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
CEM Operational
North America - PR02 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
North America - PR03 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
CEM Operational
North America - ST01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
Remote Admin Tool Operational
Canada - PR01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
CEM Operational
Canada - ST01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
Remote Admin Tool Operational
Europe - PR01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
CEM Operational
CEM Operational
Europe - ST01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
Remote Admin Tool Operational
CEM Operational
United Kingdom - PR01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
CEM Operational
United Kingdom - ST01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
Remote Admin Tool Operational
Australia - PR01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
CEM Operational
CEM Operational
Australia - ST01 Operational
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
Remote Admin Tool Operational
Click Customer Support Operational
ClickAccess - Customer Community Operational
Phone - Support Hotline Operational
Remote Admin Tool Operational
CEM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 26, 2026

No incidents reported today.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Service Degradation - FSE
Resolved - Dear Customer,

The issue affecting Field Service Edge service has now been resolved.

We are sorry for any inconvenience this may have caused. Ensuring your success is our top priority at Salesforce, and we’re focused on learning from this issue and preventing any recurrences. We have started on the root cause analysis and it will be posted to this incident record once complete.

Thank you for your patience,

Click Support
Sep 24, 07:09 UTC
Identified - Dear Customer,

We have identified performance issues that is affecting our Field Service Edge (FSE) services. We are working to restore services and will provide information as it becomes available.

We appreciate your patience as we work to resolve this issue. We will keep you updated until the issue is resolved.

ClickSoftware Support
Sep 24, 06:40 UTC
Investigating - Dear Customer,

We are investigating potential availability issues with our Field Service Edge (FSE) services were gantt and tasks maynot be visible in UI. We are actively investigating and will communicate with you as soon as it gets resolved.

We apologize for any inconvenience.

Warm Regards,
Kumar Nitesh
Sep 24, 03:16 UTC

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage