All Systems Operational

About This Site

We provide the current service availability for Click's cloud services.

Note: We have added an Analytics component under each FSE region. If you are not using Field Service Edge Analytics and do not wish to receive communications for this service you can click the 'subscribe to updates' button at the top to update your preferences.

Click here for a list of Incident History & Scheduled Maintenance: https://status.clicksoftware.com/history

Uptime over the past 90 days. View historical uptime.
North America - PR01 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
CEM Operational
90 days ago
100.0 % uptime
Today
North America - PR02 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
North America - PR03 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
CEM Operational
90 days ago
100.0 % uptime
Today
North America - ST01 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
Canada - PR01 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
CEM Operational
90 days ago
100.0 % uptime
Today
Canada - ST01 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
Europe - PR01 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
CEM Operational
90 days ago
100.0 % uptime
Today
CEM Operational
90 days ago
100.0 % uptime
Today
Europe - ST01 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
CEM Operational
90 days ago
100.0 % uptime
Today
United Kingdom - PR01 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
CEM Operational
90 days ago
100.0 % uptime
Today
United Kingdom - ST01 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
Australia - PR01 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
CEM Operational
90 days ago
100.0 % uptime
Today
CEM Operational
90 days ago
100.0 % uptime
Today
Australia - ST01 Operational
90 days ago
100.0 % uptime
Today
Schedule Operational
Integration Operational
Mobile Operational
Analytics Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
Click Customer Support Operational
90 days ago
100.0 % uptime
Today
ClickAccess - Customer Community Operational
90 days ago
100.0 % uptime
Today
Phone - Support Hotline Operational
Remote Admin Tool Operational
90 days ago
100.0 % uptime
Today
CEM Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 1, 2026

No incidents reported today.

Apr 30, 2026
Click Field Service Edge ClickMobile Touch Release 20.5.13 - Android
Completed - The scheduled maintenance has been completed.
Apr 30, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 07:01 UTC
Scheduled - Dear Customer,

We are excited to announce an upcoming update to ClickMobile Touch for Field Service Edge on Android, scheduled to release on April 28, 2026. For a detailed list of changes in this release, please refer to the 'What was changed in this Release?' section.

Here are the planned release dates:
========================

* CM Touch Android - Beta Version 20.5.13 on Tuesday, April 14, 2026, in Sandbox.
* CM Touch Android - Official Version 20.5.13 on Tuesday, April 28, 2026, in both the Sandbox and Production.

Please note that the previous version, 20.5.12, will no longer be available for download starting April 28.

Important points to consider:
====================

It may take up to 48 hours from the dates listed above for the updated version to pass third-party vendor reviews and become available in regional app stores. If any additional delays occur, we will make every effort to update this maintenance notice promptly.

For customers who would like to participate in early access Mobile Beta. Use this link Beta test on Android and follow the instructions:

https://play.google.com/apps/testing/com.clicksoftware.ClickMobileTouch
Also available on the Google Play Store for users who join the beta via the ClickMobile page.

What is Fixed in this Release?
=====================

[Android] - Support devices with 16KB page size
[Android] - Upgrade database plugin
[Android] - Upgrade external web page opening plugin

Following is a list of the main functionalities that were upgraded or changed and what they mean in terms of customer testing:
==========================================================

Check if all objects are being updated after any update is being made.
*Files - Check that customizations work, as well as uploading and downloading attachments.
*Camera - Check that users can upload files from the camera and photo gallery.
*Offline and Online switch- Check that when switching back to Online mode, updates are sent to the server appropriately.

Apart from these functionalities, you should test the general functionality of the app and let us know if you find any issues.

Thank You,
Click Support
Apr 13, 13:48 UTC
Apr 29, 2026

No incidents reported.

Apr 28, 2026
Click Field Service Edge ClickMobile Touch Release 20.5.16 - iOS
Completed - The scheduled maintenance has been completed.
Apr 28, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 07:00 UTC
Scheduled - Dear Click Customer,

We are excited to announce an upcoming update to ClickMobile Touch for Field Service Edge on iOS, scheduled to release on April 26, 2026. For a detailed list of changes in this release, please refer to the 'What was changed in this Release?' section.

Panned Release Dates:
=========================

* CM Touch iOS - Beta Version 20.5.16 on Sunday, April 12, 2026, in Sandbox & Production.
* CM Touch iOS - Official Version 20.5.16 on Sunday, April 26, 2026, in Sandbox & Production.

Please note that the previous version, 20.5.15, will no longer be available for download starting April 26.

Important points to consider:
====================

The new app (20.5.16) has been released to the TestFlight app. It may take up to 48 hours from the dates listed above for the updated version to pass third-party vendor reviews and become available in regional app stores. If any additional delays occur, we will make every effort to update this maintenance notice promptly.

For customers who wish to install and test the Beta version, please use the following link to download this version:

https://testflight.apple.com/join/8KBv4x6r
*Click on ‘Install App’

What was changed in this Release?
==========================

* Camera - Check that accessing the Photo Album on the CM App opens smoothly

Thank You,
Click Support
Mar 30, 18:54 UTC
Apr 27, 2026

No incidents reported.

Apr 26, 2026
Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage

© 2021 ClickSoftware, a Salesforce Company. All rights reserved. | Terms of Use | Privacy |