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We provide the current service availability for Click's cloud services.
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Click here for a list of Incident History & Scheduled Maintenance: https://status.clicksoftware.com/history
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Scheduled Maintenance
Click Field Service Edge ClickMobile Touch Release 20.5.16 - iOS Apr 26, 2026 07:00 - Apr 28, 2026 07:00 UTC
Dear Click Customer,
We are excited to announce an upcoming update to ClickMobile Touch for Field Service Edge on iOS, scheduled to release on April 26, 2026. For a detailed list of changes in this release, please refer to the 'What was changed in this Release?' section.
Panned Release Dates:
=========================
* CM Touch iOS - Beta Version 20.5.16 on Sunday, April 12, 2026, in Sandbox & Production.
* CM Touch iOS - Official Version 20.5.16 on Sunday, April 26, 2026, in Sandbox & Production.
Please note that the previous version, 20.5.15, will no longer be available for download starting April 26.
Important points to consider:
====================
The new app (20.5.16) has been released to the TestFlight app. It may take up to 48 hours from the dates listed above for the updated version to pass third-party vendor reviews and become available in regional app stores. If any additional delays occur, we will make every effort to update this maintenance notice promptly.
For customers who wish to install and test the Beta version, please use the following link to download this version:
https://testflight.apple.com/join/8KBv4x6r
*Click on ‘Install App’
What was changed in this Release?
==========================
* Camera - Check that accessing the Photo Album on the CM App opens smoothly
Thank You,
Click Support
Posted on Mar 30, 2026 - 18:54 UTC
We are excited to announce an upcoming update to ClickMobile Touch for Field Service Edge on iOS, scheduled to release on April 26, 2026. For a detailed list of changes in this release, please refer to the 'What was changed in this Release?' section.
Panned Release Dates:
=========================
* CM Touch iOS - Beta Version 20.5.16 on Sunday, April 12, 2026, in Sandbox & Production.
* CM Touch iOS - Official Version 20.5.16 on Sunday, April 26, 2026, in Sandbox & Production.
Please note that the previous version, 20.5.15, will no longer be available for download starting April 26.
Important points to consider:
====================
The new app (20.5.16) has been released to the TestFlight app. It may take up to 48 hours from the dates listed above for the updated version to pass third-party vendor reviews and become available in regional app stores. If any additional delays occur, we will make every effort to update this maintenance notice promptly.
For customers who wish to install and test the Beta version, please use the following link to download this version:
https://testflight.apple.com/join/8KBv4x6r
*Click on ‘Install App’
What was changed in this Release?
==========================
* Camera - Check that accessing the Photo Album on the CM App opens smoothly
Thank You,
Click Support
Posted on Mar 30, 2026 - 18:54 UTC