We would like to notify you of an upgrade to the Field Service Edge DB as follows:
UK Sandbox - April 7th UK Production - June 9th
Why is the update implemented? ======================
As of July 9, 2024, Microsoft will no longer support MSSQL 2014 and will provide no additional security updates for that version. To meet our commitment to Trust, which is our #1 value, an upgrade to the MSSQL DB on all PODs is required.
How long will the upgrade take? =====================
The upgrade process requires approximately one hour of downtime during the planned maintenance window. If there’s a failure, the contingent plan to roll back and recover the DB should take about two hours.
What is required from users? ===================
No action is required from users as the Salesforce DBA team is responsible for the upgrade process.
Important dates: ===========
* April 7th - Sandbox POD will be upgraded to MSSQL DB 2019. * June 9th - Production POD will be upgraded to MSSQL DB 2019 * July 9th - Microsoft no longer supports MSSQL 2014
Thank You, Click Support
Posted Mar 26, 2024 - 12:38 UTC
This scheduled maintenance affects: United Kingdom - PR01 (Schedule, Integration, Mobile) and United Kingdom - ST01 (Schedule, Integration, Mobile).