FSE Fuji MR23 Update - MR23 Hotfix 1 - Production

Scheduled Maintenance Report for Click

Completed

The scheduled maintenance has been completed.

Posted Mar 15, 2026 - 13:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 15, 2026 - 07:00 UTC

Scheduled

MAINTENANCE INFORMATION
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Click Field Service Edge to release Fuji MR23 Hotfix 1 - to all our Production Environments. The hotfix gives the Data Exporter tool a new functionality - allowing users to create shared filters.

For more information, kindly refer to link - https://help.salesforce.com/s/articleView?id=service.fse_data_exporter.htm&type=5

TARGET INSTANCES:
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ClickSoftware All Regions

TARGET SERVICES:
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All Product Services

AVAILABILITY:
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All services will be available during this maintenance window.

PLANNED DATE:
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Sunday, March 15, 2026

PLANNED START & END TIMES:
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All Regions: 07:00 AM UTC to 13:00 UTC

How can I get more information?
=======================
Join our *Field Service Edge Release Announcement* group by clicking the link below to follow updates throughout the release cycle for FSE:

https://community.clicksoftware.com/s/group/0F90B000000DzI5SAK/field-service-edge-release-announcement

*Note: ClickAccess Community Login Required.

Visit our Planned Content for Next Release (Fuji) & Release FAQ section for FSE at:

* https://community.clicksoftware.com/s/article/Planned-Content-for-Next-Release
* https://community.clicksoftware.com/s/article/Field-Service-Edge-Releases-FAQ

Thank You,
Click Support

Posted Mar 15, 2026 - 07:00 UTC

This scheduled maintenance affected: Click Customer Support (ClickAccess - Customer Community, Phone - Support Hotline), North America - PR01 (Schedule, Integration, Mobile, Analytics, CEM), North America - PR02 (Schedule, Integration, Mobile, Analytics), North America - PR03 (Schedule, Integration, Mobile, Analytics, CEM), Canada - PR01 (Schedule, Integration, Mobile, Analytics, CEM), Europe - PR01 (Schedule, Integration, Mobile, Analytics, CEM, CEM), United Kingdom - PR01 (Schedule, Integration, Mobile, Analytics, CEM), and Australia - PR01 (Schedule, Integration, Mobile, Analytics, CEM, CEM).