We are pleased to inform you that the issue affecting our Field Service (FSE) services has been fully resolved. All systems are now functioning normally, and performance has been restored.
We greatly appreciate your patience and understanding while our teams worked to address the issue.
If you have any further concerns or need assistance, please don't hesitate to contact our support team at cksw-support@salesforce.com.
Thank you for your continued trust and partnership.
Regards Salesforce Support.
Posted Mar 31, 2025 - 18:05 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 31, 2025 - 16:28 UTC
Investigating
We are investigating potential availability issues with our Field Service Edge (FSE) services. We are actively investigating and will communicate with you as soon as it gets resolved.
We apologize for any inconvenience.
Posted Mar 31, 2025 - 14:13 UTC
This incident affected: Europe - PR01 (Schedule, Integration, Mobile).