Click Field Service Edge ClickMobile Touch Release and Mandatory Update for Chrome Users
Scheduled for May 12, 07:00 - 08:00 UTC
Scheduled
Dear Customer,

We want to notify you of an update to the ClickMobile web for Field Service Edge on Chrome browsers planned for May 12th

Why was the update implemented?
=======================

As of May 29, Google is deprecating WebSQL on Chrome browsers and will provide no additional security updates for that version. A new local database is required to meet our commitment to Trust, which is our #1 value.
The update sets the browser to use the new local DB.

What is required from the users?
======================

All Chrome users must log out and log back into the ClickMobile web browser:

* Sandbox - After April 2nd.
* Production - After May 12th.

Chrome users who will not log out and log back in might not be able to store data or see any data information.

Important dates:
===========

* May 29th - Google releases the latest Chrome version that deprecates the old WebSQL DB. Any user with an older ClickMobile web version won’t be able to use ClickMobile web.


Thank You,
Click Support
Posted Mar 28, 2024 - 06:53 UTC
This scheduled maintenance affects: North America - PR01 (Mobile), North America - PR02 (Mobile), North America - PR03 (Mobile), North America - ST01 (Mobile), Canada - PR01 (Mobile), Canada - ST01 (Mobile), Europe - PR01 (Mobile), Europe - ST01 (Mobile), United Kingdom - PR01 (Mobile), United Kingdom - ST01 (Mobile), Australia - PR01 (Mobile), and Australia - ST01 (Mobile).