Click Status - FSE Service Degradation

FSE Service Degradation - NA03 Production

Incident Report for Click

Resolved

Dear Customer,

The issue affecting Field Service Edge service has now been resolved.
We apologize for the inconvenience this may have caused. Thank you for your patience.

Regards,
Click Support

Posted Jun 30, 2020 - 16:52 UTC

Monitoring

The issue has been isolated and resolved. We continue to monitor the situation closely and will communicate with you shortly with further updates.

Posted Jun 30, 2020 - 14:41 UTC

Investigating

We are currently investigating an issue with FSE where a subset of users may not be able to log in to the application or experience the slowness issues. Our engineers are working diligently to restore the service.

We will keep you posted with the updates.

Regards,
Click Support.

Posted Jun 30, 2020 - 13:50 UTC

This incident affected: North America - PR03 (Schedule, Integration, Mobile).