Click FSE Emergency Maintenance Rollback to Fuji MR09 - NA01,NA02 &,NA03 Production
Scheduled Maintenance Report for Click
Postmortem

Root Cause Analysis Report for this incident is available here:

FSE NA Production November 15, 2021

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Posted Dec 08, 2021 - 16:58 UTC

Completed
We have completed the rollback successfully and are in the process to perform some tests.

Click Support
Posted Nov 15, 2021 - 14:47 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 15, 2021 - 13:02 UTC
Scheduled
Dear Customer,

Due to a regression bug caused in Fuji MR10 that affected OGM for several customers in the NA region, our engineering team has decided to rollback MR10 NA Production deployment to MR09 HF5.

We will update you when the rollback is finished.

We apologize for the inconvenience caused.

Click Support
Posted Nov 15, 2021 - 12:51 UTC
This scheduled maintenance affected: North America - PR01 (Schedule, Integration, Mobile), North America - PR02 (Schedule, Integration, Mobile), and North America - PR03 (Schedule, Integration, Mobile).