Our Technology team has identified potential issues with the upcoming ClickMobile Touch app planned for August 28 and is actively working to solve it. As a result, there will be a delay in the release of ClickMobile Touch. You will receive another communication in your inbox with further updates.
NOTE: The Service Edge Mobile (Native) will release as planned on September 7.
We apologize for the inconvenience.
Click Support
Posted Aug 25, 2022 - 14:02 UTC
Scheduled
Maintenance Information:
===================
As part of FSE Fuji MR13 Release, we would like to announce an update to ClickMobile Touch & Service Edge Mobile (Native) for Field Service Edge on iOS, Android & Windows planned to be released on the dates below. These releases contain bug fixes, see ‘what is fixed in this release?’ section for more details.
Planned Date:
===========
We will post the releases to the mobile application stores on the following dates:
**ClickMobile Touch**
iOS - Version 20.5.5 on on Sunday, August 28, 2022
Android - Version 20.5.5 on Sunday, August 28, 2022
Windows - Version 20.5.14 on Sunday, August 28, 2022
**Service Edge Mobile (Native)**
iOS - Version 1.7.13.0 on Wednesday, September 7,2022
Android - Version 1.7.3 on Wednesday, September 7,2022
Please note it may take up to 48 hours from the dates listed above for the updated version to clear third-party vendor reviews and propagate out to the regional app stores. If any additional delay is encountered, we will make every effort to update this maintenance notice as soon as we have more details.
Beta access of ClickMobile Touch version 20.5.5 - To be made available on August 14, 2022 for iOS & Android only. For customers who would like to participate in early access Mobile Beta:
What is Fixed in this Release?
=====================
CM Touch: [Windows] Allow external browser for SSO login
CM Touch: [All] Security and General bug fixes
Native: [All] Login history and security fixes
Thank You,
Click Support
Posted Aug 04, 2022 - 07:59 UTC
This scheduled maintenance affected: North America - PR01 (Mobile), North America - PR02 (Mobile), North America - PR03 (Mobile), Canada - PR01 (Mobile), Europe - PR01 (Mobile), United Kingdom - PR01 (Mobile), and Australia - PR01 (Mobile).